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FEEDBACK FORM

PSYCHOLOGICAL DETERMINANTS OF PATRONAGE OF ONLINE COUNSELLING SERVICES

Dear Respondent,

This questionnaire is designed to elicit information on factors which may determine the patronage of online counseling services among Obafemi Awolowo University Students. This is to assure you that all information provided shall be treated with strict and utmost confidentiality and shall be used for the purpose of this research only. Thanks for your support and cooperation.

Kindly click on the appropriate response as applies to you. Thank you.

Section A: Demographic characteristics

Your Age Rangepick one!

Sexpick one!

MaleFemale

Level of Educationpick one!

Facultyyour faculty

Departmentyour department

Religionpick one!

HostelName of your hostel?

Patronage of Online Counselling Scale

1) I have clicked on the online counselling link at least once before.pick one!

2) I have clicked and successfully opened to the site of OAU online counselling services before.pick one!

3) I like to patronize OAU online counselling service but I have no time to do so.pick one!

4)I have sent e-mail to the counsellor on the platform but no replies.pick one!

5) I have tried patronize the online counselling service and received prompt response.pick one!

6) I don’t even know how to patronize OAU online counselling services.pick one!

7) I will like to know how to make use of OAU online counselling services.pick one!

8) Although I need counselling services, I prefer to do so if it is face to face counselling service.pick one!

9) I will prefer to make use of online counselling services through the internet if it is functioning well.pick one!

10) For effective online counselling, the electrical infrastructure of the University should be improved upon..pick one!

11) I need to have sufficient knowledge about OAU online counselling service.pick one!

12) I can receive online counselling when I have psychological issues.pick one!

13) When I use online counselling service, I feel better about myselfpick one!

14) When I use online counselling service, it helps to feel positive about myself.pick one!

15) I will like to discuss my personal affairs on the OAU online counselling services if I am sure it is confidentialpick one!

16) If the use of OAU online counselling services will be data consumption free, I will ensure I make use of it.pick one!

17) The University needs to encourage students to patronize online counselling services before course registration every semester.pick one!

18) The students should be guided or trained on I to use online counselling by OAU.pick one!

19) Students suffer lack of adequate time to patronize online counselling services.pick one!

20) I feel obliged to patronize online counselling service.pick one!

Subjective Norm Scale

1) Friends who are very close to me always encourage me to use online counselling service.pick one!

2) My family who are important to me will support patronizing online counselling servicepick one!

3) People whose views I respect do not consider the patronage of online counselling as useful.pick one!

4) My parents will support my use of online counselling service particularly with regards to my academic performance.pick one!

5) I feel under social pressure to make use of online counselling service for the sake of privacy.pick one!

6) People that are similar to me make use of online counselling servicepick one!

7) I normally do what most people who are important to me think I should do.pick one!

8) My friend would accept my decision use online counselling service.pick one!

9) Other students agree the use of online counselling service.pick one!

10) Most people who are important to me think that I should look at internet advertspick one!

11) I feel under social pressure to look at internet adverts.pick one!

12) I look at internet adverts because my friends expect me to.pick one!

13) I look at internet adverts my friends would approve of.pick one!

14) I look at internet adverts because my friends do the same.pick one!

15) My friends have a great impact on the kinds of internet adverts I look at.pick one!

16) My family has a great impact on the kinds of internet adverts I look at.pick one!

17) I look at internet adverts my family would approve of.pick one!

18) I look at internet adverts because my family do the same.pick one!

Perceived Behavior Control Scale

1) I am confident that I can use online counselling service for improving myself.pick one!

2) I believe using online counselling will enhance my academic effectiveness.pick one!

3) Online counselling increase my productivity.pick one!

4) I find it easy to use online counselling anytime I wish.pick one!

5) My use of online counselling service demand more time.pick one!

6) My use of online counselling service are valuable.pick one!

7) Online counselling make it easier to remember things that have been discuss during counselling session.pick one!

8) The amount of free time I have influences my decision to make use of OAU online counselling.pick one!

9) I can express myself freely in an online counselling session.pick one!

10) I know everything about the practical details required to use online counselling services.pick one!

11) I think I would be completely able to use online counselling service.pick one!

12) The various services rendered by online counselling influences my decision to make use of online counselling service.pick one!

13) The confidential nature of online counselling influences my decision to make use of online counselling service.pick one!

14) The decision to make use of online counselling service is beyond my control.pick one!

Internet Anxiety Scale

1) I am worried about my personal information being stolen and used for bad intentions by fellow chat room members.pick one!

2) I feel worried about the reliability of individuals I meet through the internet.pick one!

3) I am worried about my personal information being stolen and used for bad intensions (becoming a member in chat rooms)pick one!

4) I am concerned about the reliability of the information I obtained from the internet.pick one!

5) It worries me that the internet is such an effective tool that damages the society discipline.pick one!

6) Making mistake while using the internet makes me to feel panicked.pick one!

7) The continuous innovations of internet makes me feel anxious.pick one!

8) I feel worried about my personal characteristics being damaged in online interaction.pick one!

9) I feel worry that I may get carried away on online environments and this will cause me problems in my social relations.pick one!

10) I am worried about becoming addicted to internet and wasting most of my time.pick one!

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